MSH-501 Hospitality Management in the 21st Century Global Workplace
This course introduces learners to the strategic management of human resources as the foundation for effective organizational management and leadership. By focusing on key leadership styles, management strategies, and strategic delivery of service within the hospitality services industry, students gain a fundamental understanding of the skills and philosophies needed to be successful in this ever-changing industry. By emphasizing an empirical and applied approach to stakeholder engagement, learners are exposed to leading edge information through case studies, contemporary literature, engaging industry projects, and field research.